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Billing Questions

What is the difference between Free and Full Memberships?

A Free Membership enables you to create a profile, utilize the comprehensive search tool at no cost, show interest in other users, access the ‘Like Gallery’ area, and read messages within public chat forums.

Full membership (subscription) grants you access to all site functionalities, including chat, messaging, and forthcoming new additions. Full members may send endless messages, see complete search results, access all member photos, and view them in their original size. They can also initiate contact with popular users and freely review the profile information of any member.

What are my options as a Free Member?

A Free Membership provides a broad variety of searching and browsing capabilities. You are also able to dispatch Flirtcasts and show interest in other users, in addition to utilizing the ‘Activity’, ‘Favorites’, and ‘Like Gallery’ areas of the platform.

Complete Upgrade

Once you have acquired a Full Membership, you can enhance it with certain additional features exclusively for subscribers. To access the newest available extra functions, select the "Get Extra" button located on any page of the site and finalize the transaction.

Credit Card Transactions

We utilize multiple payment processors to ensure a safe transaction procedure and welcome all credit and debit cards. No card information is stored on our servers, which guarantees the highest security for your data. After your payment, your membership gets upgraded instantly and your subscription term commences. Your capacity to have complete access to the platform serves as our acknowledgment of your payment receipt.

What occurs after payment?

After you have paid, your membership is enhanced and your subscription term starts. Your capacity to utilize the entire site without restriction confirms for us that your payment has been successfully processed.

How soon will I be charged and my account activated?

Should you pay via card, the account will become active instantly once the payment is successfully processed.

Why was my credit card refused?

There are numerous causes for a payment to be rejected by your card provider. The most frequent include:

  • Not enough available funds.
  • Incorrect card information.
  • Your billing address is different from the address on your card bill.
  • The CVV/CVV2 code is wrong or missing.

What to do if my membership is not activated?

In the event your membership is not activated following your purchase, kindly get in touch with us.

What if I bought the incorrect package?

You select the package on your own; all details regarding the payment amount and recurring billing conditions are on the Payment Page. We are unable to exchange the package you have selected and acquired for another, as stipulated in our Terms of Use.

May I alter my membership plan if I am already subscribed?

A membership plan is not eligible for a change before it expires, as specified in our Terms of Use.

How can I renew my membership?

We utilize a recurring billing system. This signifies that after your first membership term has ended, for your ease, your membership will be renewed by default. Re-billing happens only upon the expiration of your existing payment term and not sooner. If you prefer your membership not to renew automatically, you may terminate automatic billing at any point prior to the charge date.

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