Log In

Information About Yourself

What is User ID and why is it displayed in my settings?

User ID is your profile's unique number in our database. It will help our customer support team find your profile fast and tackle any problems shortly after they arise. User ID will be of use when you call our support managers as it will ensure the quickest feedback. To view your user ID click your avatar in the top right corner of any site page and select 'My Settings'. Your ID number will be shown in the appropriate field.

Where can I add my status?

You can enter your status in the 'Status' section of the 'My Profile' area.

Click the 'Edit' icon to enter your status and click the 'Save' button to save the changes.

Why was my Status rejected?

Your status or brief introduction will be rejected by the moderator if it contains:

  • personal or contact details
  • links to other sites
  • offensive language
  • age mismatch
  • gender mismatch
  • drug references
  • escort service offer
  • incomprehensible text
  • currency symbols

How long does it take to approve my information?

Usually 15-20 minutes is as long as it takes to approve your information. Our approval team works 24/7 to ensure that you don't have to wait and lose potential contacts.

Sign up for free!
Join now
By clicking the submit button above you expressly consent to our Privacy policy including processing of personal data and use of profiling to find you matches and you agree to our Terms of use, and to receive newsletters, account updates, offers sent by CupidDates