Membership Cancellation & Auto-Renewal
How can I end my subscription?
To end your subscription and halt future billing, please navigate to the web version of the site and take the following steps:
- Click on your profile picture at the top-right of any page on the site.
- Select ‘My Settings’ within the menu that appears.
- Click on ‘Billing History’ and subsequently the ‘Deactivate subscription’ button.
- Proceed with the additional on-screen instructions.
What occurs after my subscription is canceled?
After your subscription is successfully canceled, your account will not be charged again. You will continue to have paid member access for the remainder of your current membership period.
How can I delete my account?
Deleting your account signifies that your personal details and all photos will become inaccessible to fellow members. Any contacts you have acquired through the site will become unusable. Be aware that deleting your account will result in the forfeiture of all your membership advantages.
- Click on your profile picture located at the top-right of any page.
- Select the ‘My Settings’ option from the menu that drops down.
- Click the button labeled ‘Remove Account’.
- Proceed with the subsequent steps to finalize the account deletion.
What is the distinction between the 'Deactivate subscription' button and the 'Remove account' button?
If you click the 'Deactivate subscription' button, automatic charges to your account will cease, though your profile will stay active on the website.
Should you click the 'Remove account' button (or request account removal via email), your profile along with all its related data will be erased from our system. This action additionally ensures that recurring billing is terminated, and you will be unsubscribed from receiving all future email alerts from our service.