Updating Account Details
How to Revise Email and Sign-in Credentials?
Upon signing up for our service, you need to supply an email address so you can get essential alerts and all the newest information.
To alter your email address:
- Select your profile picture at the upper right side on any website page then navigate to the 'My Settings' menu;
- Select the 'Change your email' section for altering your address. Next, input your existing password to proceed;
- Type in the fresh email address and select the 'Save' option.
After you alter your email address, it will require verification. We accomplish this by mailing a new password to the new email you provided. Once you log in with this new password you will have regained total access to our site.
To alter your current password:
- Select your profile picture at the upper right side on any website page then navigate to the 'My Settings' menu;
- Select the 'Change your password' section. Input your previous password plus the new one, confirm it in the proper field and select the 'Save' button.
How Can I Alter the Gender on My Profile?
You can alter your gender on our service by contacting our Customer Care department.
1. Select your profile picture in the top-right area of any website page
2. Pick 'Get support' on the pull-down list and afterward proceed to the 'Contact Us' section
3. Pick 'Profile Change' from the pull-down 'Section' list
4. Pick 'How can I alter gender/orientation on my profile?' from the pull-down 'Subject' list
5. Explain your problem inside the 'Message' box underneath and select 'Send' to dispatch your note to the Customer Care department
How Can I Alter My Location?
To alter your location, select your profile picture in the top-right area of any website page and pick ‘Get support’ from the pull-down list.
Next, in the ‘Contact Us’ section, pick ‘Profile Change’ and ‘Change location’ from the associated ‘Section’ and ‘Subject’ pull-down lists.
Input your location alteration petition into the ‘Message’ box and select the ‘Send’ option.
How Can I Alter My Screenname?
To alter your screenname, select your profile picture in the top-right area of any website page and pick ‘My Profile’ from the pull-down list. Select the ‘Edit’ symbol, modify your screenname in the designated box, and then select the ‘Save’ option to apply the modifications.
What Do I Do If I Have Forgotten My Password?
Should you chance to forget your password and cannot sign in to the service, select ‘Forgot Password?’ on the sign-in form, input the email used for signing up, and then await our email containing a link for you to alter your password.
How Can I Control My Notifications?
You are going to get alerts regarding exclusive deals from our service and affiliate companies, individual and system messages, plus member suggestions sent to the email address used for signing up. You are also going to get equivalent push notifications.
To control your notification preferences, select your profile picture in the top-right area of any website page and pick 'My Settings' from the pull-down list. Go down to the 'Email, SMS, and push notifications' section. In that spot you may modify your notification choices by checking or unchecking the associated boxes.
You may also control your notification preferences using the mobile application on your iOS / Android / Windows Phone gadget.